Frequently Asked Questions

Should I Book Directly with the LesSuitesSurLac.com?

What Time is Check-In and Check-Out?

Do You Allow Early Check-In and Late Check-Out?

Will We Be Charged in Canadian Dollars?

Are Pets Allowed?

Do You Allow Smoking on the Property or in the Rooms?

Do you Have High-Speed Wireless Internet Access?

Do you Have Parking at the Hotel?

Do you Have a Pool?

How do I Check-In to Suites-sur-Lac?

Will You Rooms Allow Rollaway Bed or Cribs? Is There a Charge?

What is the Minimum Age Requirement to Check In to the Room?

What is Your Cancellation / Deposit Policy?

Do you Have Connecting Rooms?

I Have Questions About my Bill. Who do I Call?

What Forms of Payment are Accepted?